EXPERT ON:
◉ Customer Experience & Branding
◉ Decision-Making & Emotional Intelligence
◉ Effective Communication
◉ Entrepreneurship & Innovation
◉ Goal Setting & Achievement
EXPERIENCE:
◉ Global Tech Executive & Customer Success Leader – 20+ years leading large-scale teams and revenue growth across companies like Microsoft, Amazon Web Services, LinkedIn, and Ematic Solutions.
◉ Strategic Operator & Growth Driver – Built and scaled global customer success models, driving $500M+ in recurring revenue and expanding operations across North America, APAC, and EMEA.
◉ Keynote Speaker & Clarity Expert – Creator of “Clarity at Scale” and “Fighting Masochista,” helping leaders communicate clearly, align faster, and perform under pressure.
Saloni Singh is a global technology executive, customer success leader, and keynote speaker who helps organizations and leaders operate with clarity, resilience, and impact in high-pressure environments.
For more than two decades, Saloni has built and led large-scale customer success, communication, and revenue organizations across global companies including Microsoft, Amazon Web Services, LinkedIn, and high-growth AI startup Ematic Solutions. Her work has spanned North America, APAC, and EMEA, where she has helped organizations scale customer engagement, strengthen leadership alignment, and drive measurable business outcomes.
Saloni is known for translating complex operational challenges into clear, actionable strategies. At Microsoft Azure, she has led AI-driven customer communication and crisis response systems that dramatically improved speed, alignment, and customer trust. At AWS, she built and scaled global customer success models and led initiatives that generated over $500M in annual recurring revenue. At Ematic Solutions, she played a key role in scaling an early-stage company across eight international markets, doubling revenue and supporting successful investor growth.
As a speaker, Saloni combines real-world leadership experience with powerful storytelling to deliver practical, immediately applicable insights. Her sessions focus on helping teams communicate more effectively, align faster, and perform at a higher level—especially in environments where stakes are high and complexity is constant.
She is the creator of two signature programs: “Clarity at Scale,” which helps organizations improve communication, alignment, and execution, and “Fighting Masochista,” a framework for overcoming internal barriers and building resilience in both personal and professional contexts.
In addition to her corporate leadership work, Saloni is a Court Appointed Special Advocate (CASA), supporting foster youth, and is actively involved in trauma-informed work. This experience brings a uniquely human lens to her approach—bridging high performance with emotional awareness and sustainable leadership.
Saloni holds an MBA from the Indian School of Business and a degree in Psychology from Delhi University. She is also an award-winning storyteller, with performances featured on global platforms and festivals.
Whether speaking to executives, teams, or mission-driven organizations, Saloni’s work is focused on one outcome: helping people move from pressure and complexity to clarity, ownership, and meaningful action.