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Dawnfelice Boscon

EXPERT ON:

◉ Customer Experience & Branding
◉ Decision-Making & Emotional Intelligence
◉ Effective Communication
◉ Goal Setting & Achievement
◉ Inspirational Life Story
◉ Leadership Development
◉ Motivation & Mindset
◉ Overcoming Adversity
◉ Team Building & Collaboration
◉ Work-Life Balance & Focus

EXPERIENCE:

Executive Leader & Transformation Strategist – VP of Strategic Operations at a $3.2B healthcare organization, driving large-scale change that improves efficiency, engagement, and measurable business results.

Architect of High-Performance Cultures – Proven track record of reducing backlogs by 50–60% while elevating employee engagement to record levels through human-centered leadership and operational discipline.

Author, Coach & Innovation Pioneer – US Patent holder and founder of Hermitage Enterprises LLC, helping executives build “Happy Teams” where productivity and people thrive together.

About Dawnfelice Boscon

Dawnfelice Boscon is a transformational leader, executive coach, and author who has spent over 25 years proving that happy teams and business excellence aren’t just compatible—they’re inseparable.

As VP of Strategic Operations for Sleep & Respiratory at AdaptHealth Corp, a $3.2 billion healthcare company serving 4.1 million patients, Dawn leads large-scale organizational transformations that consistently deliver exceptional results. Her leadership approach combines rigorous operational discipline with genuine human connection, achieving outcomes like reducing processing backlogs by 50-60% while simultaneously improving employee engagement scores to record levels.

Dawn’s career spans technology giants (Intel Corporation), healthcare innovation (Allina Health, AdaptHealth), and entrepreneurship. She holds US Patent 6890181 for innovative multimedia education methods and has successfully led teams through multiple waves of technological transformation—from the internet revolution of the 1990s to today’s AI integration challenges.

Through her consulting practice, Hermitage Enterprises LLC, Dawn provides executive coaching focused on organizational transformation, helping leaders build workplaces where operational excellence and employee satisfaction reinforce each other. Her signature philosophy—that productivity tracking should empower rather than constrain—has helped organizations across industries achieve sustainable growth while creating cultures where people genuinely want to work.

The Happy Teams Leadership Series represents Dawn’s mission to establish thought leadership in human-centered business transformation. Each book provides practical, executive-level guidance backed by real transformation experience and measurable results. Her approach emphasizes what she’s proven throughout her career: that investing in people isn’t soft management—it’s strategic business imperative with direct impact on revenue, efficiency, and competitive advantage.

Dawn lives near Raleigh, North Carolina with her partner Corey. When she’s not leading transformations or coaching executives, she enjoys golfing, creating art, and swimming in her collection of mermaid tails. She’s the proud mother of six grown children who continue to inspire her vision of what’s possible.

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