Privacy Policy

Salem Speakers, Salem Speaker Bureau, and SalemSpeakers.com are operated by EZMetrics, LLC, a Michigan limited liability company.

In this Privacy Policy, "Company," "we," "us," or "our" refers to EZMetrics, LLC and its operated brands.

This Privacy Policy describes how we collect, use, store, process, disclose, and protect personal data when you access or use https://salemspeakers.com, related websites, software platforms, and subscription services (collectively, the "Site").

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and UK GDPR, the data controller is:

• EZMetrics, LLC
• Michigan, United States
• Email: Support@SalemSpeakers.com

2. Information We Collect

a. Personal Data You Provide

We may collect personal data that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Mailing or billing address
• Professional biography, photos, videos, and expertise
• Account credentials
• Communications with our team
• Payment and billing information

b. Subscription and SaaS Usage Data

If you subscribe to our services, we may collect:

• Subscription status and payment history
• SaaS account configuration and access records
• CRM activity and usage logs
• Login history and system interactions

c. Automatically Collected Data

When you access the Site, we automatically collect certain data, including:

• IP address
• Device type and identifiers
• Browser type and version
• Operating system
• Time zone and approximate location
• Pages viewed and actions taken
• Date and time stamps
• Checkbox and consent confirmations

This data is collected using cookies, server logs, analytics tools, and third party service providers.

3. Legal Bases for Processing (GDPR and UK GDPR)

We process personal data under the following lawful bases:

• Contractual necessity to provide subscription services and platform access
• Consent where required for communications or cookies
• Legitimate interests including fraud prevention, security, service improvement, chargeback defense, and business operations
• Legal obligation to comply with applicable laws and regulations

4. How We Use Personal Data

We use personal data to:

• Provide and manage subscription services
• Host and maintain SaaS access through GoHighLevel
• Prospect speaking opportunities and notify Members
• Process billing and payments
• Provide customer support
• Send administrative, transactional, and promotional communications
• Improve functionality and user experience
• Prevent fraud and unauthorized activity
• Enforce our Terms of Service
• Defend against disputes or chargebacks
• Comply with legal obligations

5. IP Address Logging and Consent Records

By using the Site and agreeing to our Terms of Service, you acknowledge and consent that we may:

• Log and store your IP address
• Record date and time of policy acceptance
• Retain checkbox confirmations and account logs

These records may be retained and used for compliance, security, dispute resolution, fraud prevention, and legal enforcement.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core Site functionality
• Analyze traffic and usage
• Improve performance and personalization
• Remember preferences and login sessions

Where required by law, cookie consent is obtained prior to placement. You may manage cookie preferences through your browser settings.

7. Data Sharing and International Transfers

We do not sell personal data.

We may share personal data with trusted third parties, including:

• SaaS providers such as GoHighLevel
• Payment processors
• CRM and automation platforms
• Analytics providers
• Email and messaging services
• Legal, accounting, and compliance providers

Where personal data is transferred outside the EU or UK, we rely on appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

8. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Maintain business and financial records
• Enforce agreements
• Resolve disputes
• Prevent fraud
• Comply with legal obligations

Certain data may be retained after account cancellation where legally required or necessary for legitimate business interests.

9. Your Rights Under GDPR and UK GDPR

If you are located in the European Union or United Kingdom, you have the following rights, subject to applicable law:

• Right to access your personal data
• Right to rectify inaccurate or incomplete data
• Right to request erasure of personal data
• Right to restrict processing
• Right to object to processing based on legitimate interests
• Right to data portability
• Right to withdraw consent where processing is based on consent
• Right to lodge a complaint with a supervisory authority

We may decline or limit requests where retention is required for legal compliance, contractual enforcement, fraud prevention, or dispute resolution.

Requests may be submitted to: Support@SalemSpeakers.com

We will respond within the timeframe required by law.

10. Automated Decision Making

We do not engage in automated decision making or profiling that produces legal or similarly significant effects on users.

11. Third Party Links

The Site may contain links to third party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies independently.

12. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data. However, no system is completely secure. Use of the Site is at your own risk.

13. Children's Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Site constitutes acceptance.

15. Contact Information

For privacy related questions, requests, or concerns, contact: Support@SalemSpeakers.com